COVERED
with Francois Jacquemin
Leadership, risk, and the business of protection.
COVERED is the podcast, blog, and executive newsletter of Francois Jacquemin, global CEO and thought leader in international insurance and reinsurance.
From long-form conversations with top executives to sharp, focused insights on market trends, leadership dilemmas, and the future of insurance, COVERED offers a calm, informed perspective on what matters.
It’s built for leaders who value depth over drama, precision over posturing, and who know that the most challenging part isn’t strategy, but execution.
Looking for perspective? I’ve got you COVERED.
EP40 - Trust Is Not a Payment Strategy
In this episode of COVERED, Francois Jacquemin explores how trust in insurance claims is built by paying the right amount, quickly, and with clear explanations. A calm perspective on balancing client protection, claim cost, and transparency without losing credibility.
EP39 - Leading in Uncertainty: Clarity, Competence, and the Human Factor
François Jacquemin and Rada Rodriguez discuss leading through uncertainty with clarity, competence, and a human focus. Lessons on international leadership, change execution, avoiding reorg fatigue, and why AI and governance strengthen performance.
EP38 - The Power Shift in Distribution
Francois Jacquemin explains how insurance distribution is shifting as brokers and platforms gain power. Clients arrive through life events and need protection fast. Insurers win by industrialising processes, simplifying the value chain, and earning trust over time.
EP37 - AI in Insurance Is No Longer a Technology Question. It Is a Governance One
AI in insurance has moved beyond technology. Francois Jacquemin explains why governance, regulation, and board-level clarity are now the real enablers of sustainable AI adoption across insurers and reinsurers.
EP36 - Why the Most Regulated Industries Demand the Most Creativity
Creativity in insurance is not about disruption but about leadership, culture, and execution. Francois Jacquemin reflects on how regulated environments still require creative systems that deliver lasting value to clients.
EP35 - The Future of Insurance Distribution Is Not Digital Only
Francois shares why insurance distribution in 2030 will not be fully digital. A clear perspective on AI, human advice, and the future of client trust in insurance and reinsurance.
EP34 - Sports Insurance and the Discipline of Long-Term Thinking
Sports insurance requires long-term thinking, strong partnerships, and human awareness. Francois Jacquemin reflects on covering athletes, managing complex risk, and why protection must extend beyond clubs to people.
EP33 - What 2025 Taught Me About Leadership, Learning, and Letting Go
A reflective leadership perspective on learning, discipline, AI and human judgment. Francois Jacquemin shares lessons from 2025 on growth, synthesis, and building calm execution in complex environments.
EP32 - Building Bridges That Endure
Francois Jacquemin explores the discipline of building and maintaining professional bridges, why trust must be nurtured over time, and how sustainable relationships shape execution and leadership impact.
EP 31 - Distribution Lessons from Netflix, Hollywood, and Insurance
Francois Jacquemin explores how Netflix and Hollywood studios offer a useful lens for understanding insurance distribution, strategic alignment, and value chain control in a shifting European market.
EP 30 - Why AI Needs Human Governance and Business Discipline to Matter in Insurance
AI in insurance creates value only with human governance and business discipline. François Jacquemin explains why insurers must align technology, people, and compliance to achieve real efficiency and long-term impact.
EP 29 - Leading Change with Humanity: Why Trust Is the Core of Transformation
Francois Jacquemin explains why trust is the foundation of effective transformation. He examines the human dynamics of change, the role of leadership in uncertainty, and how organisations improve performance when teams feel safe to adapt and contribute.
EP 28 - Becoming a CEO: A Journey Built on Curiosity, Connection, and Creation
Francois Jacquemin shares his personal journey to becoming a CEO, a story of curiosity, connection, and creation, shaped by learning, leadership, and the balance between theory and real-world execution.
EP 27 - Leading Across Cultures: How AI Supports Human Wisdom
Francois and Neil discuss cross-cultural leadership and how AI can empower, not replace, human decision-making. A conversation on global leadership, awareness, and transformation.
EP 26 - Culture Is Not Soft. It’s the Core of Leadership
Francois Jacquemin explores how culture shapes leadership, trust, and performance in diverse organizations. He argues that culture is not soft but the essential foundation of leadership impact.
EP 25 - From Data Abundance to Decision Intelligence
Francois Jacquemin and Neil Wirasinha discuss the strategic shift from data collection to decision intelligence across insurance and entertainment industries, highlighting precision, alignment, and cross-sector learnings.
EP 24 - Building Bridges in a Global Group: Trust, Networks, and Shared Value
Francois Jacquemin shares lessons from leading within a global financial group: building trust, creating value across networks, and leading collaboration beyond hierarchy.
EP 23 - Turning Digital Data into Real Community Engagement
How insurance can evolve from digital distribution to fan-driven communities. Insights from Francois Jacquemin and Neil Wirasinha on value creation, brand engagement, and the next phase of digital transformation.
EP 22 - Rebuilding Insurance Around the Customer
Insurance must evolve from rigid value chains to customer-driven ecosystems. Francois Jacquemin explores how iterative design and co-creation redefine value and trust in a digital era.
EP 21 - Business Disruption and Transformation: Lessons from Netflix and the Insurance Industry
Francois Jacquemin and Neil Wirasinha explore business disruption and transformation through the lens of Netflix and the insurance industry. Lessons on ownership, platforms, and leadership in complex ecosystems.