Insurance in 2030: Evolution, Not Revolution
What will insurance look like in 2030? Francois Jacquemin explores why AI will transform underwriting, claims, and distribution but not replace human advice. Discover why the future of insurance will be digital, data-driven, and AI-augmented, yet still anchored in trust and expertise.
Sports Insurance: A Different Way of Thinking About Risk
Francois Jacquemin shares a CEO’s perspective on sports insurance and why it requires long-term thinking, specialist partnerships, and a different approach to risk from national team coverage to post-career cognitive health.
Building Bridges Is Not Stakeholder Management
Francois Jacquemin shares a leadership mindset on building bridges beyond stakeholder management. Discover how trust, strategic alignment, and disciplined relationship maintenance drive execution, resilience, and long-term value in complex ecosystems.
Distribution, Revisited: Why the Way You Reach the Customer Defines Who You Are
Distribution isn’t a channel choice, it’s identity. Francois explains why owning (or delegating) the customer relationship reshapes strategy, products, and control. From Netflix to insurance, he shows how brokers, platforms, and digital speed force clarity and alignment.
AI and Insurance: From Overwhelming Hype to Measurable Value
AI is everywhere, but insurance needs more than hype. Francois explains how to turn AI into measurable value: stronger governance, smarter claims and underwriting support, better customer experience, and real efficiency through human accountability, adoption, and disciplined execution.
Leading Change Without Losing the Human Touch
How leaders can drive transformation without losing trust. Francois Jacquemin shares a CEO-level perspective on leading change with a human touch, focusing on people, trust, and collaboration to deliver sustainable performance in complex organizations.
Leading Across Cultures: Trust, Emotion, and Execution
In this thought leadership article, Francois Jacquemin reflects on leading across cultures and explains how trust, emotion, and cultural context directly shape execution in international teams, influence performance, and determine long-term organizational value.
Rebuilding Insurance from the Customer Backward: Why Iteration, Not Reinvention, Defines the Future
Francois Jacquemin explores how insurance is adapting by rebuilding from the customer backward. A thought leadership article on iteration, ecosystems, AI, personalization, and distribution, showing how insurers evolve sustainably without disrupting the value chain.
What Leading in a Global Group Really Teaches You
Francois shares the real lessons learned inside one of the world’s largest insurance groups. How trust, networks, Hospitation, and cross-cultural collaboration create value, accelerate integration, and transform organizations into connected, thriving ecosystems.
Insurance Is Sold, Not Bought, And Why That Realization Changed My Entire Approach to Product Leadership
Francois Jacquemin explores why insurance is “sold, not bought” and how real product success comes from client-driven insights, collaborative development, and long-term alignment. A valuable perspective for leaders driving transformation in insurance and reinsurance.
Insurance as an Enabler: Why Services, Not Policies, Will Define the Next Era of Our Industry
Insurance is evolving from coverage to service. This article explores how prevention, digital ecosystems, InsurTech partnerships, and human-centric support make insurers meaningful societal enablers, not commodity risk carriers.
The Generational Shift Reshaping Insurance: From Human-First to AI-First
Insurance is shifting from a human-first to an AI-first paradigm, driven by generational change and rising expectations for speed, relevance, and emotional trust. This article explores how AI and human empathy must converge to redefine value, service, and leadership in the industry.
AI and Insurance: Between Revolution and Responsibility
Francois Jacquemin explains how AI is transforming insurance by redefining trust, personalization, and the client experience, proving that technology can enhance, but never replace, the human promise to be there when it matters most.
From Red Carpet to Risk Tables: What Cinema Teaches Us About Trust
Cinema and insurance both rely on trust, discipline, and emotional connection. This article explores how emotional resonance, not just data or AI, drives product adoption and loyalty, reminding leaders to balance logic with human presence in every decision.
Insurance Isn’t Going Anywhere, But It Won’t Look the Same Either
François reframes insurance as a system of trust, not just a product. He explores how AI, regulation, and emotion are shaping the future of insurance not through disruption, but through deeper societal alignment.
The Pressure Interface: How I Learned to Stop Overprotecting My Executive Team
François shares how he learned to stop shielding his executive team from pressure. A shift from overprotection to strategic clarity is built to strengthen alignment, foster accountability, and lead through complexity.
How I Begin Leading When I Take Over as CEO
When stepping in as CEO, how you begin shapes everything. This article explores how to build alignment and trust early, slow down to create motion, and lead with emotional clarity long before results arrive.
From Curiosity to Leadership: Why My Story Still Shapes How I Lead
Leadership isn’t built in boardrooms; it’s shaped by personal history, cultural fluency, and emotional intelligence. In this article, Francois Jacquemin reflects on how curiosity, presence, and trust form the core of real leadership across borders.
Emotion Doesn’t Hit the Same On Screen
Leadership outcomes are driven by emotion, not logic. This article reveals why trust, presence, and emotional intelligence, not slides, win clients, align teams, and drive decisions. Learn how to read the room and lead with connection.
The Hidden Weight of Change: Why Alignment, Not Authority, Moves the Ship
True organisational change isn’t driven by AI or top-down directives; it’s driven by alignment, interface management, and shared conviction across diverse teams. This article explores how leaders can activate structural change through friction, not force.