COVERED
with Francois Jacquemin
Leadership, risk, and the business of protection.
COVERED is the podcast, blog, and executive newsletter of Francois Jacquemin, global CEO and thought leader in international insurance and reinsurance.
From long-form conversations with top executives to sharp, focused insights on market trends, leadership dilemmas, and the future of insurance, COVERED offers a calm, informed perspective on what matters.
It’s built for leaders who value depth over drama, precision over posturing, and who know that the most challenging part isn’t strategy, but execution.
Looking for perspective? I’ve got you COVERED.
EP 26 - Culture Is Not Soft. It’s the Core of Leadership
Francois Jacquemin explores how culture shapes leadership, trust, and performance in diverse organizations. He argues that culture is not soft but the essential foundation of leadership impact.
EP 25 - From Data Abundance to Decision Intelligence
Francois Jacquemin and Neil Wirasinha discuss the strategic shift from data collection to decision intelligence across insurance and entertainment industries, highlighting precision, alignment, and cross-sector learnings.
EP 24 - Building Bridges in a Global Group: Trust, Networks, and Shared Value
Francois Jacquemin shares lessons from leading within a global financial group: building trust, creating value across networks, and leading collaboration beyond hierarchy.
EP 23 - Turning Digital Data into Real Community Engagement
How insurance can evolve from digital distribution to fan-driven communities. Insights from Francois Jacquemin and Neil Wirasinha on value creation, brand engagement, and the next phase of digital transformation.
EP 22 - Rebuilding Insurance Around the Customer
Insurance must evolve from rigid value chains to customer-driven ecosystems. Francois Jacquemin explores how iterative design and co-creation redefine value and trust in a digital era.
EP 21 - Business Disruption and Transformation: Lessons from Netflix and the Insurance Industry
Francois Jacquemin and Neil Wirasinha explore business disruption and transformation through the lens of Netflix and the insurance industry. Lessons on ownership, platforms, and leadership in complex ecosystems.
EP 20 - Why This Podcast Matters to Me
Francois Jacquemin shares the personal reasons behind launching his podcast, Covered, a space for honest reflection, learning, and leadership without filters.
EP 19 - Emotion, Efficiency, and Empathy: Redesigning Trust in the Age of AI
Francois Jacquemin and Neil Wirasinha discuss how AI and avatars can make insurance more human by simplifying communication, reducing anxiety, and creating trust through empathy.
EP 18 - How Curiosity, Culture, and Challenge Shaped My Leadership Path
Francois Jacquemin shares how curiosity, culture, and challenge have shaped his leadership path from small beginnings to global leadership. Lessons on growth, resilience, and human connection.
EP 17 - Process, People, and Parallels: The Hidden Symmetry Between Cinema and Insurance
Francois Jacquemin and Neil Wirasinha explore the parallels between cinema and insurance. From creative production to risk modelling, they discuss how process, emotion, and trust connect both industries.
EP 16 - From “Sold, Not Bought” to Listening First: What Clients Taught Me About Insurance
Francois Jacquemin shares how shifting from “sold, not bought” to listening first changed his approach to insurance. This episode explores client-driven innovation, trust, and the pursuit of long-term value.
EP 15 - From Hollywood to the Boardroom: What High-Stakes Rooms Teach Us About Leadership
Francois Jacquemin and Neil Wirasinha discuss lessons from Hollywood studios and corporate boardrooms. This episode explores clarity, ego management, and presence in high-stakes leadership moments.
EP 14 - Insurance as an Enabler: Why Services Matter as Much as Coverage
Francois Jacquemin explores why insurance must evolve from pure coverage to services that enable trust and value. This episode shows how prevention, integration, and client support define the future.
EP 13 - Tom Leads Like a CEO
Francois Jacquemin reflects on Tom Cruise as more than an actor: a disciplined leader and custodian of his brand. This episode explores charisma, execution, and the balance of ego in leadership.
EP 12 - From Social Media to AI: How Generational Change Reshapes Insurance
Francois Jacquemin explores how generational change and AI are reshaping insurance. He explains how shifting expectations, speed, and digital habits will transform client relationships.
EP 11 - Business and cocktails with Mike Chopra
A reflective conversation between Francois Jacquemin and Mike Chopra on the future of protection: trust, cross-border complexity, empathy at scale, and technology’s promise in global insurance delivery.
EP 10 - AI as a Partner in Insurance: Innovation Anchored by Regulation
Francois Jacquemin explains how AI can evolve insurance through integration rather than disruption. This episode highlights how technology, anchored by regulation, strengthens trust and closes coverage gaps.
EP 09 - Charisma, Discipline, and Trust
Francois Jacquemin and Neil Wirasinha compare the film and insurance industries, revealing shared lessons in risk, product development, consumer emotion, and trust in the age of AI.
EP 08 - AI in Insurance: A Symbiosis of Mutual Growth
Francois Jacquemin explains how AI will reshape insurance through integration, not disruption. This episode explores the partnership between technology and insurers to close gaps and build client trust.
EP07 - From Overprotection to Strategic Leadership
Francois Jacquemin reflects on how overprotecting executive teams can quietly block their growth. He shares how distributing pressure builds strategic maturity.