Francois Jacquemin explores how insurance is adapting by rebuilding from the customer backward. A thought leadership article on iteration, ecosystems, AI, personalization, and distribution, showing how insurers evolve sustainably without disrupting the value chain.

Insurance is shifting from a human-first to an AI-first paradigm, driven by generational change and rising expectations for speed, relevance, and emotional trust. This article explores how AI and human empathy must converge to redefine value, service, and leadership in the industry.

Francois Jacquemin explains how AI is transforming insurance by redefining trust, personalization, and the client experience, proving that technology can enhance, but never replace, the human promise to be there when it matters most.

Cinema and insurance both rely on trust, discipline, and emotional connection. This article explores how emotional resonance, not just data or AI, drives product adoption and loyalty, reminding leaders to balance logic with human presence in every decision.

François reframes insurance as a system of trust, not just a product. He explores how AI, regulation, and emotion are shaping the future of insurance not through disruption, but through deeper societal alignment.